The Association of Professional Office
Managers
For the Boss: What's In It For Your
Organization
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Benefits for Your Organization
Executive Summary
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Does your office manager have a
central resource for information and tools to help with their many
important duties and responsibilities?
Do they have a place
where they can get advice - to get help evaluating the pros and cons before recommending
or making important decisions?
How about a central resource for help
with their own professional
development?
Office managers, particularly those in small and
medium size offices, must be skilled in many diverse areas: Management and Leadership; Communication; Information Technology; Business
Law and Finance; Human Resources; Facilities, Furniture, Equipment and Supplies; and
Administrative Services. Duties in these areas require technical and
conceptual skills. Office managers must also work effectively with
many diverse types and levels of workers: administrative,
technical, sales, professional, and executives. This means they must
also have good people skills.
But, often
office management staff have little or no training for their job.
Typically, they are promoted from within the organization, are assigned to
manage increasingly challenging projects, and become responsible for
significant budgets. Your office manager may be someone who has been
assigned a few office management duties
- under your close supervision. Or perhaps they were
selected based on their education, training, and experience. Either
way, the services they provide are central to everyone in your office.
And the way those services are provided impacts (for better or worse) everyone in your office
- especially your product and revenue generating
folks.
As competition increases locally and on a global
basis, the education, training, and talent of your office manager can
influence the productivity, morale, and dedication of all your employees
and becomes
more important to the success of your organization. And because office
managers work for profit, non-profit, educational, and government
organizations, representing virtually every industry and
economic sector, their performance is also critical to the economy of the
country.
It's important to your entire
organization that the duties you assign to your office manager be
performed competently, professionally - and legally. By helping your
office manager raise and maintain their competency and
professionalism, you help keep your organization
competitive, profitable, and thriving.
APOM helps you accomplish that goal by publishing the award winning OfficeOurs®
magazine; hosting the APOM Conference and Tradeshow; providing 24/7 online access to
information resources, specially designed tools, peer-to-peer networking, and
online training; and by operating the APOM Foundation - all specifically
to serve the needs of office managers, their co-workers, and the companies
they represent. APOM helps office
managers find what they need, when they need it - in a variety of useful formats.
You, your office manager, your organization
and all your workers will
benefit immensely from membership in APOM.
Who is an Office Manager?
APOM uses the term "office manager" to describe
anyone who has office management responsibilities. Titles for these
positions vary depending on the size and type of organization.
Sample titles from our database of members include: Administrative
Assistant, Administrator, Executive Assistant, Office Administrator,
Office Services Administrator, Practice Administrator, Administrative
Services Manager, Office Manager, Director of Administration, and Vice
President.
Click here to view our list of
Member Titles.
Regardless of their
title, they perform some or all of a wide range of administrative and
office management duties. For example, they may manage support staff
(receptionists, mail clerks, secretary pools, etc.), research products and
services, manage vendor relationships, and work with office budgets. They
may also make or influence key decisions regarding office products,
equipment, furniture, services, and technology. And they are often the
lead on special projects (such as office relocation, award programs, and
equipment leasing).
Click here to view our list of
Office Manager Areas of Responsibility.
Click here to view a partial list of
Companies for whom our members work.
Click here to view a list of the
Types of Business conducted by those companies.
Office Manager Skills
For a detailed list and discussion of office
management areas of responsibility and skills needed to be successful,
read our Office Manager Skills
article.
Print The Chart:
Benefits for Your Organization
Executive Summary
Full Text
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